Need Licence Key

Check here if your license wasn't mailed back to you.
Toch
Old Timer
Posts: 2
Joined: Wed Nov 16, 2016 4:37 am

Need Licence Key

Post by Toch »

Did receive access to this forum this morning, but until now no Licence key has showed up. Is urgently needed.
Regards, Chris
BillM
Old Timer
Posts: 191
Joined: Wed Jan 06, 2016 10:12 am
Location: Mystic CT

Re: Need Licence Key

Post by BillM »

Toch(Chris?)

Out of curiosity, I noticed that you had access to the forum...was that because you registered for the forum or that you purchased a license for gearotics?

Bill
BobL
Global Moderator
Global Moderator
Posts: 466
Joined: Sun Sep 05, 2010 7:18 am

Re: Need Licence Key

Post by BobL »

Tomas;

Sorry to hear your having issues receiving your license, however I checked and it was sent out yesterday. I just resent it in the event it got lost in the inter-web somewhere, however make sure you check the email account you have registered with your PayPal account to get it. Please let me know if you received it, we can be reached offline at support@gearotic.com

Thanks
Bob
Gearotic Motion
Bob
Toch
Old Timer
Posts: 2
Joined: Wed Nov 16, 2016 4:37 am

Re: Need Licence Key

Post by Toch »

Issue resolved, did recieve my licence now and it is working proberly.
Thanks for the quick support.

BobL
Global Moderator
Global Moderator
Posts: 466
Joined: Sun Sep 05, 2010 7:18 am

Re: Need Licence Key

Post by BobL »

Your welcome, glad it worked out. Any questions, post away.

Cheers
Bob
Gearotic Motion
Bob
wshark
Old Timer
Posts: 2
Joined: Fri Jan 27, 2017 3:46 am

Re: Need Licence Key

Post by wshark »

hello i recieved my license but it appears in chinese do you have any idea what i'm doing wrong
BobL
Global Moderator
Global Moderator
Posts: 466
Joined: Sun Sep 05, 2010 7:18 am

Re: Need Licence Key

Post by BobL »

Hi wshark;

Can you contact me offline at support@gearotic.com , I'll resend a copy of your license, however I just checked your license and it appears to work fine, not sure why your in Chinese?


Cheers\Bob
Gearotic Motion
Bob
BillM
Old Timer
Posts: 191
Joined: Wed Jan 06, 2016 10:12 am
Location: Mystic CT

Re: Need Licence Key

Post by BillM »

Bob

I noticed that wshark mentioned that he "opened" the license file but did not mention copying it to the gearotics install directory.  I assume he means he opened the license.dat file, which is  a binary file, in a text editor.  The output would be gibberish, or could look like chinese if the text editor had foreign fonts loaded.

Bill


BobL
Global Moderator
Global Moderator
Posts: 466
Joined: Sun Sep 05, 2010 7:18 am

Re: Need Licence Key

Post by BobL »

Bill;

Your right, license must be extracted from the zip format when you first receive it by email, then copy the extracted file called (License.dat) into your C:\Gearotic Motion folder and restart Gearotic. This is why I wanted wshark to contact me offline, but he hasn't yet.


Cheers
Bob
Gearotic Motion
Bob
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