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Error Message when Starting Vexx
Posted: Sat Nov 17, 2018 3:20 pm
by kobi
Hi,
I am getting an error message when I start Vexx
"Failed to Create Empty Document"
any thoughts as to what I am doing incorrectly?
thanks in advance!
- kobi
Re: Error Message when Starting Vexx
Posted: Sun Nov 18, 2018 3:03 pm
by ArtF
Hi Kobi:
Are your video drivers up to date for OpenGL?
Can you tell me the resolution of your desktop? Something must
be failing during startup.
Art
Re: Error Message when Starting Vexx
Posted: Mon Nov 19, 2018 3:42 am
by kobi
Hi Art,
I am running Windows 10
OpenGL version 4.4
checked that my graphics driver was the most recent...(Intel(r) HD Graphics)
1366 x 768
I've attached a screenshot of my intel graphics control panel
thanks so much in advance!
- Kobi
Re: Error Message when Starting Vexx
Posted: Mon Nov 19, 2018 4:15 am
by ArtF
Hi Kobi:
Sounds like some inetrface is failing on startup, Im not sure what that might be. Can you contact me
at
support@gearotic.com and Ill make a special diagnostic version which may help me track down why
your getting that error and at what stage its failing.
Thx
Art
Re: Error Message when Starting Vexx
Posted: Mon Nov 19, 2018 4:26 am
by ArtF
Kobi:
Can you try running Vexx in admin mode as well to make sure its not a permissions issue?
Thx
Art