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Author Topic: license  (Read 345 times)
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jredburn
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« on: February 01, 2018, 09:47:12 PM »

I tried to export a file and got an error message that I did not have a license.  I don't remember ever getting one and there is not one in my mailbox.  I am a paid up member.
Any help will be appreciat ed
Regards
Joe
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ArtF
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« Reply #1 on: February 02, 2018, 10:12:17 AM »

Hi Joe:

  Bob will resend you a license, it probably just didnt get installed, without trying output you might never notice. Smiley

Art
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BobL
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« Reply #2 on: February 02, 2018, 11:23:28 AM »

jredburn;

 Please contact me off line at support@gearotic.com, be happy to resolve this issue for you. Make sure the license you received via email has been unzipped prior to using it, often the area where problem occurs the most.

Cheers
Bob
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BobL
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« Reply #3 on: February 02, 2018, 03:49:03 PM »

jredburn;

 Haven't heard back from you, if your having any issues contactin g us, please reply here so we can try to make things better as soon as we can.

Cheers
Bob
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jredburn
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« Reply #4 on: February 03, 2018, 04:10:09 PM »

Just checked  my email and no messages.  I don't get back here every day.
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BobL
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« Reply #5 on: February 05, 2018, 07:37:46 PM »

Thanks jredburn, glad we could easily fix things up.

Cheers
Bob
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